TestimonialsThe original letters are all available and are on view in our showroom. Here are just a few of the kind words and compliments from our many satisfied customers.
"Just a note to say thanks for the excellent service and the most beautiful piano I have ever owned or played."
"Thank you for your personal attention, which made our visit to your showroom on Saturday a great pleasure."
"You may recall I first saw the piano 'as received' in your workshops, and was assured by your staff that I would be impressed when they had completed their work. I can confirm that I am. Your staff have displayed skills in its preparation of which they should be justifiably proud. Their quality, attention to detail, and care is apparent in my piano's looks and playing."
"My piano arrived today, spot on the time promised. It was unloaded and put in position with care and consideration. The appearance is of a brand new piano, not one some 20 years old; and the sound is bright but mature; with a touch that is positive with control and sensitivity."
"I think in this day and age there are not enough people with the good attitude your staff have towards the customer. Rest assured that when we are ready to replace our keyboard our first port of call will be your showroom."
"I hope the people of Burton upon Trent appreciate the service that you give. In these days of falling standards in customer care I can only describe the service you have shown to me as truly the old fashioned variety! I wish you personally and your business all the success in the future."
"Please convey our thanks to the workshop for the fine work they have done reconditioning our piano. We are delighted with the result."
"We cannot fail to comment on the way in which your staff dealt with us. Rarely have we received courtesy and help in such a friendly way. They all made us feel perfectly at ease and that we had made some good friends."
"I cannot thank you enough for your courtesy and helpfulness both before and after the purchase, and have no hesitation in recommending you to several of my friends."
"I really am very impressed with the sound quality of my Yamaha piano, which is far better than anything I could have achieved in a new piano in that price range."
"Recently you arranged for some remedial work to be done under guarantee to our Urbas and Reisshauer grand piano. I would like to say how pleased we are with the result. The piano is in regular daily use and we are sure it will give pleasure for many years to come."